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Customer Story

Modernizing Legacy Software Delivery: The PNC Story

PNC Bank logo in front of an image of a bank.

Top 10 U.S. Institution

~50,000 Employees

150-Year Legacy

2400+ Locations

Executive Summary

Constrained by manual practices and risk-averse policies, PNC struggled with year-long lead times for features created by product delivery teams to reach production. The real “aha” moment for the CTO came when he overlooked a floor of developers and saw that none of them were writing code, even after a previously completed agile transformation.

Liatrio led a company-wide initiative to reduce overall lead time to under two months, from ideation to realization of customer-value. Through an immersive hands-on experience and the creation of a new platform using modern cloud-native practices, PNC Bank engineers were able to improve their ways of working and deliver products to customers faster.

I looked out over an “agile transformed” team of developers to see not a single one writing code and knew that something needed to change. Liatrio changed that. — CTO, PNC Bank