Transforming Enterprise Healthcare: The Kaiser Permanente Story

Kaiser Permanente, one of the largest healthcare providers in the United States, started on a multi-year digital transformation initiative to modernize their user experience. After being unsuccessful with multiple vendors, missing deadlines, and going over budget, Liatrio was brought on to spearhead their transformation journey.

Dojo and platform engineering initiatives were introduced, aiming for a sweeping modernization to enhance user experiences and streamline operations. This comprehensive approach not only accelerated the deployment process but also laid down a robust foundation for continuous innovation and agile responsiveness.

Liatrio Proposed & Executed: 

Dojo

• Expanded and scaled Assurant’s Dojo practice by introducing new Dojo experiences, including Flashbuilds, Workshops, and Leadership Dojos. Dojo services offerings enabled teams on modern platforms and practices like Application CI/CD, Infrastructure as Code, Code Quality, and Unit Testing, rapidly improving value and fast feedback 
• Built a self-learning and knowledge base portal to achieve long-term sustainability and success.
• Created and scaled Dojo operations around a capacity model, in order to track teams from Dojo Intake to Dojo Aftercare
• Over 12 months, Liatrio partnered with Assurant Dojo coaches and executed
  • 17 Team Dojo experiences (Product Dojo & Flashbuilds)
  • 6 Leadership Dojo experiences, 50+ leaders
  • 200 employees successfully passed through the Dojo 

Platform Engineering

• Delivered tailor-made SDLC standards and references for Infrastructure as Code and application deployments
• Automated change control processes and integrated tightly with newly-created infrastructure and application deployments; implemented preliminary Automated Governance for applications and teams usage
• Architected and designed modern application and infrastructure deployment practices and patterns, and created enterprise templates for easy consumption
• Established database migration patterns and created reference implementation to enable application teams

‍