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Customer Story

Transforming Enterprise Healthcare: The Kaiser Permanente Story

The Kaiser Permanente logo in front of an image with medical personnel.

Top 5 US Healthcare Institution

~300,000 Employees

38 Locations Across 8 States

Executive Summary

Kaiser Permanente, one of the largest healthcare providers in the United States, started on a multi-year digital transformation initiative to modernize their user experience. After being unsuccessful with multiple vendors, missing deadlines, and going over budget, Liatrio was brought on to spearhead their transformation journey.

Dojo and platform engineering initiatives were introduced, aiming for a sweeping modernization to enhance user experiences and streamline operations. This comprehensive approach not only accelerated the deployment process but also laid down a robust foundation for continuous innovation and agile responsiveness.