A blog icon.

What is Dojo Operations?

Driving engineering effectiveness is the core of the Dojo practice and the Dojo Operations role navigates the complex coordination required to deliver DevOps Dojos for the enterprise the right way.
Two business professionals working together in a conference room with two laptops and a notebook on top of a wooden desk.

The Dojo Operations (Dojo Ops) role is a dedicated position that focuses on the operational functions of the Dojo. Whether you’re starting your Dojo practice or looking to scale, this is a critical role for driving Dojo success across the enterprise. Below are some key responsibilities that Dojo Ops handles per Dojo engagement.

Intake Phase

As you start executing Dojos, it’s important to market the Dojo brand across the enterprise continuously so teams recognize the program. Dojo Ops drives the marketing efforts to keep the Dojo intake funnel full.

A diagram of the components of the Dojo Intake Funnel

As various teams come into the Dojo, it's crucial to gather specific requirements and goals to deliver the best Dojo experience effectively. Not all teams are ready for the Dojo, so identifying teams that can ‘slow down to speed up’ is essential.

  • Defining and improving the intake process (how teams enter the Dojo)
  • Scheduling consultations, charters, and Dojo engagements
  • Gathering and organizing specific team information, goals, and metrics
  • Working with Scrum Masters/Product Owners to coordinate team capacity and availability for the Dojo
  • Aligning Dojo engagements with coaches depending on expertise and availability

Dojo Phase

Once teams establish their Dojo objectives, it's time to start tracking their process.

  • Providing access to various sandbox environments
  • Breaking down the team level goals into tasks and sub-tasks and placing them on the team’s backlog
  • Capturing success stories
  • Facilitating check-ins between team members and coaches to ensure a great Dojo experience
  • Scheduling showcases with leadership
  • Arranging celebrations and team building activities

Aftercare Phase

As teams conclude their Dojo experience, they transition into the ‘Aftercare’ Phase. Here, teams receive actionable feedback and the next steps to continue working in a new way productively.

  • Crafting a success story for the team’s leadership
  • Measuring the success of each Dojo engagement
  • Identifying aftercare support items for teams
  • Establishing future Dojo objectives for the team
  • Creating enterprise-wide marketing material like videos and decks to help market and scale the Dojo practice
  • Enhancing the Dojo portal based on team’s feedback

Dojo Ops plays a critical role in scaling the Dojo practice across the enterprise. This role frees up coaches to focus on what’s truly important, coaching! As well as provides a smoother customer experience for teams coming through the Dojo. We’ve discovered that these templates will assist the Dojo staff in automating and growing the offering. If you’re looking for more information on executing remote Dojos, check out this blog post.

Contact us to see how we can help kickstart & scale your Dojo practice!

Share This Article
Have a question or comment?
Contact uS

Related Posts

A candle next to an incandescent lightbulb, next to an led lightbulb, next to a smart lightbulb.
How We Used Dojo Enablement with Platform Engineering Tools Migration

This playbook shows how Dojo can partner with platform engineering teams to enable delivery teams to adopt new tools and embed best practices into their way of working.

Two old metal toolboxes with wear and tear showing; one mint green in the foreground and the second red, in the background.
Why Visual Studio Code is Important for Technical Setup and Onboarding

Being a Dojo coach has its challenges but Visual Studio Code makes it a little easier to onboard teams.

A collage of computer screens showing Visual Studio code screenshots and a zoom window.
Hybrid Dojos: The Perfect Mix of In-Person and Remote

In this post, we'll discuss a hybrid style Dojo and what to consider when implementing.

A collage of a work team on Zoom sharing a screen of Visual Studio Code.
Executing Remote Dojos: Templates to Make Your Life Easier

Running a remote Dojo isn’t easy. But with these informative templates you can make the Dojo journey more efficient and effective.

The Liatrio logo mark.
About Liatrio

Liatrio is a collaborative, end-to-end Enterprise Delivery Acceleration consulting firm that helps enterprises transform the way they work. We work as boots-on-the-ground change agents, helping our clients improve their development practices, react more quickly to market shifts, and get better at delivering value from conception to deployment.